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Introducing Max

Your CRM is full of customersnobody wants to call.

Max works the lists your salespeople won't touch — and works every reply until it's a booked appointment.

No CRM project. Upload a list, live in one hour.

Executes, not just chatsWorks any listCompliant by designLearns your playbook
Talk to MaxTalk to us
Max · Campaign console
Autopilot on
2021 buyers · Upgrade offerLive · Day 3
Working reply from Sarah M. — “would my payment go up?”
Running in background
0 texts sent0 replies worked0 objections handledDNC + TCPA checkedQuiet hours respected+ 24 more
Needs you · 2
Customer ready to buySarah M. · 2021 CX-5 · upgrade quote accepted
Review
Appointment today · 10:00 AMJames T. · trade appraisal + test drive
Open

Co-built with operating dealers · Design partner group: 25 rooftops

01The Problem

The best leads in your store are the ones nobody's working.

Every dealership sits on the same untouched goldmine: customers who aren't raising their hand. Your salespeople won't call them, and it's rational. They're measured on closing percentage, and high-funnel lists kill the metric. So the data sits in the CRM and the deals go to whoever gets there first.

01

The 2021 Buyer

Bought four years ago. Positive equity, payments almost done, due for an upgrade. Nobody calls, because “why would I call people from 2021?”

02

The Service Customer

In your drive next week. Not “in market,” so nobody appraises the car or makes an offer. They trade it in somewhere else six months later.

03

The Aged Lead

Inquired 90 days ago, went dark. Written off. But 26% of sales happen after day 3, and someone else's follow-up gets them.

Max doesn't have a closing percentage to protect. Hand it the list. Even a handful of extra deals a month is pure plus business from data you already paid for.

02Watch Max Work

Real situations. Watch how Max plays them.

These aren't FAQ answers. Pick a scenario and watch Max read the situation, make the move, and land the appointment — or gracefully get out of the way.

What Max did
01
Scanned tomorrow's repair orders
Every RO, every day, 7:00 AM
02
Valued the vehicle
Recent buyers and appraisals excluded
03
Sent a real offer
A number, not an ad
04
Booked the appraisal
Timed to the service visit
03Sell More

Wake up your dormant CRM data.

Pull any list. Past buyers by date range, unsold leads, orphaned customers. Max writes the campaign, sends it across SMS and email, and works every reply: answers questions, handles objections, books the appointment. Duplicate a winning campaign and relaunch it in three minutes.

Real result · Major auto group, 25 rooftops

One store dropped a list of 2021 buyers into Max with a simple upgrade message. Deals closed from a list no salesperson would ever have called.

Campaign · 2021 buyers
Live
Hi Sarah, it's Max from the dealership. You're coming up on 4 years with your SUV and trade values are strong. Want to see what an upgrade looks like?
Maybe... would my payment go up?
Most owners in your spot upgrade with little to no change. Come in Saturday at 10 and we'll run your exact numbers?
Saturday works
Appointment booked · Sat 10:00 AM
Tomorrow's service laneDaily scan · 7:00 AM
2019 RAV4 XLE
RO #4821 · 9:15 AM
Offer sent
2020 F-150 Lariat
RO #4822 · 10:40 AM
Offer sent
2025 Accord Sport
RO #4823 · 11:05 AM
Skipped · bought 5 mo ago
The offer · 2020 F-150 LariatReal number
Our offer to buy$34,100
Est. loan payoff−$23,400
Customer walks with+$10,700
Every RO checked, every day. No exceptions.
04Acquire More

Turn your service drive into a buying center.

Vehicle acquisition is the biggest fight in the industry right now, and the cheapest inventory is already sitting in your service lane. Max automatically identifies upcoming service appointments, values the vehicle, and texts every qualified customer a real offer to buy their car. Smart rules exclude recent buyers and recent appraisals, so you never lowball someone who bought from you six months ago.

Most stores do this manually when someone remembers. Max does it every day, on every RO, without fail.

05The Range

A hundred small right moves a day.

The campaigns get the headlines. But most of what Max does is the quiet stuff that falls through the cracks at every store — done every time, without being asked.

Incoming replyEspañol · Detected
¿Todavía tienen la Silverado que vi en línea?
¡Sí! Sigue disponible. ¿Quiere pasar a verla el sábado por la mañana? Se la dejamos lista al frente.

Speaks the customer's language

Spanish and dozens more, detected and matched automatically. No bilingual staffing problem to solve.

Reply drafted11:48 PM
Held, then sent8:00 AM

Respects quiet hours

TCPA contact windows enforced on every message, every time zone.

Current payment$412/mo
Upgrade payment$438/mo
Difference+$26/mo

Answers objections with math

“Would my payment go up?” gets real numbers, not a script.

Customer ready to buy · Sarah M.
2021 CX-5 · upgrade quote accepted
Routed to BDC
DDana picked it up · full transcript and quote attached

Hands off at the right moment

When a customer is ready, your team steps in with full context. Never a cold start, never a stolen deal.

+1 (555) 014-2278On DNC registry
SuppressedBefore send

Catches it before it sends

DNC and opt-out lists checked on every single message.

Sat 10:00 AM Confirmed
Reminder queuedFri 5:00 PM

Books it, then keeps it

Confirmations and reminders that actually cut no-shows.

April inquiry“Any Tahoes?”
'23 Tahoe LTArrived today

Watches your inventory

The moment the right car lands, the right customer hears about it.

06How It Works

List in. Appointments out.

01

Hand Max a list.

CSV upload or activate data you already have. No CRM integration required.

02

Max runs the campaign.

Crafts the message, sends across SMS and email, adapts live to every reply.

03

You get appointments.

Your team steps in when a customer is ready. Every conversation logged and reviewable.

Want CRM writeback later? We integrate with all major platforms. Optional, never a prerequisite.

VinSolutionsCDKReynolds & ReynoldsDealerSocketEleadTekionVinSolutionsCDKReynolds & ReynoldsDealerSocketEleadTekion
VinSolutions, CDK, Reynolds & Reynolds, DealerSocket, Elead, Tekion
1hr

From CSV upload to live campaign

0

CRM integrations required to start

3min

To duplicate and relaunch a winning campaign

24/7

Nights, weekends, holidays. Every reply worked.

07Your Numbers

What is your dormant list actually worth?

Drag the sliders to your store. The math is deliberately conservative — this is plus business from data you already paid for, not a forecast.

4,000
50020,000
0.6%
0.25% · very conservative1.5%
$2,800
$1,000$6,000
Extra deals per month
+24
Added gross per month
$67,200
Added gross per year
$806,400
Run this on your real list

Assumes one campaign touch cycle per month on the list. A 0.6% close on 4,000 dormant customers is 24 deals — from people who were already going to buy somewhere.

08Proof

Dealers don't just use Max — their customers ask for him

“We've had customers come into the store asking for Max by name.”

General Manager · Major auto group · 25 rooftops

DealSmart is co-built with operating dealers as design partners. Every feature ships because a GM asked for it on a real showroom floor.

09The Difference

Everyone else.Max.

Most dealership AI waits for the phone to ring. Max picks up the list.

Static one-way blasts
Max crafts and adapts the campaign live
Rules-based chatbots
Autonomous AI agent
Template responses
Context-aware conversation
Lead capture only
Full workflow execution
Manual follow-up
Intelligent persistence
Business hours only
24/7
See the difference
10FAQ

Questions

An AI agent that runs outbound campaigns and works every reply for your dealership. 24/7, no breaks.

No. Chatbots wait for someone to message first. Max builds the campaign, initiates outreach, and works every reply until the deal moves or dies.

No. Activate any list you have today and Max runs the full campaign. CRM integration is available if you want it, but it's not the starting point.

One hour for campaign mode. No list cleanup or CRM access needed.

No. Max works the lists your team was never going to call, and hands off when a customer is ready to talk.

Campaigns to dormant data typically cost minutes of setup and produce deals from lists that were producing zero. We'll show you real campaign metrics from live stores before you commit.

Every conversation is logged and reviewable. Set guardrails, approval workflows, and escalation triggers. Max learns from corrections.

Yes. Encrypted, isolated, never shared. TCPA compliant.

Still have questions? Get in touch
11Team

The team, through their cars.

AI experts meet automotive veterans.

CEO
Porsche 911

Classic, fast, zero fluff

COO
Land Rover

Things should just work

CTO
BMW M3 E46

Balanced and responsive

CRO
Cadillac Escalade V

Big presence, big moves

DESIGN
Ferrari F355

Form meets function

ENGINEERING
Honda Civic Type R

High-revving, efficient

Want to join?

Give Max the customers nobody's calling.

Past buyers, service customers, aged leads. Max crafts the campaign and works every reply. Live in one hour, no CRM project required.

Run a campaign on yourselfTalk to us
Live in one hourNo CRM projectTCPA compliantEvery conversation logged

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2026 DealSmart AI